Policies

SHUMAKERS SKI & SNOWBOARD is committed to offering you amazing deals on quality ski & snowboard gear. We want you to have an exceptional experience doing business with SHUMAKERS SKI & SNOWBOARD, so please take some time to review our policies concerning your purchases.

 

Returns

 

 

After receiving your order you will have three – (3) days to contact SHUMAKERS SKI & SNOWBOARD by email at shumakersweb@comcast.net if you intend to return your purchase. We will provide you with a Return Authorization (RA) number to be clearly written on the outside of the box (no packages will be accepted without an RA number). You will have seven (7) days to have the returns delivered to SHUMAKERS SKI & SNOWBOARD after contacting SHUMAKERS SKI & SNOWBOARD of your intention to return any or all of the merchandise. SHUMAKERS SKI & SNOWBOARD will not accept any returns of products that have been used, skis and snowboards that have been drilled or mounted. There is a 10% restocking fee on all returns and you are responsible for all shipping fees associated with returned items. All items must be in their original condition and packaging - all tags must still be attached!

 

Warranties

 

 

New SHUMAKERS SKI & SNOWBOARD products are covered by the individual manufacturers’ warranty. If the warranty is not specified on the product purchased, please contact SHUMAKERS SKI & SNOWBOARD by email at shumakersweb@comcast.net or by phone at 810-239-6931 for warranty information and return instructions. The manufacturer will make all warranty decisions. Used and demo products are sold "AS IS" and do not carry a warranty by SHUMAKERS SKI & SNOWBOARD

 

Liability

 

 

Look, outdoor sports can be very dangerous! You are personally responsible for the product(s) you buy from SHUMAKERS SKI & SNOWBOARD; you agree to obtain professional instruction in their use and assume all risks and responsibilities for any and all damages or injuries caused by the product(s) and/or your use of the product(s); you agree to have the product(s) checked by a professional regarding its safety and appropriateness for use. If you purchase and use the product(s) you agree to these conditions.

 

Shipping

 

 

We will use commercially reasonable efforts to deliver items as quickly as possible, within indicated time frames. However, we are not responsible for delivery delays beyond our control. We will make our best effort to notify users if delivery is delayed. A third party delivers all items, and delivery is governed by their respective shipping contracts. We reserve the right not to ship to certain addresses.

 

Web Site & Auctions

 

 

Our web site and our auctions listed on eBay should be accessed and used at your own risk. Though reasonable efforts are made to ensure the web site and auctions are current and contains no inaccuracies or errors, no guarantees are made that the content is error-free, accurate, complete or current at all or any times. When a mistake is noticed, we will correct it as soon as possible and make reasonable efforts to notify affected users. We may correct errors or inaccuracies and change or update information on our web site or auctions at any time without notice, including prices and item availability.

We are not responsible for lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable connections, failed, incomplete, garbled, or delayed transmissions, online failures, hardware, software, or other technical malfunctions or disturbances, whether or not these circumstances affect, disrupt, or corrupt communications.

All sizes and weights quoted are approximate. All prices listed are in US dollars and all charges will be processed in US dollars. All prices listed on our Web site are subject to confirmation. You agree to pay all applicable charges for your order. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion.

 

Privacy Policy

 

 

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

 

Security Policy

 

 

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.